Careers
Guyson Career Opportunities
Guyson International Limited is a privately owned family company with a worldwide reputation for excellence in the design and manufacture of blast finishing, spray wash and ultrasonic cleaning equipment - as well as being the UK supplier for all your flexible hose and coupling requirements.
Guyson was established over 80 years ago, on May 20th 1938; the company is registered to ISO 9001:2015 and its Skipton-based finishing equipment division is also registered to ISO 45001:2018. Our head office and Finishing Equipment Division is located at Skipton, North Yorkshire whilst the Hose and Couplings Division is based near Leeds, West Yorkshire.
At Guyson we continuously seek to broaden our skills base by employing dedicated people to enhance the products and services provided to our customers. This area of the website highlights any current opportunities that may be available:
Job Vacancy: Apprentice Customer Service Engineer
A position has become available at Guyson International Ltd for a:
Apprentice Customer Service Engineer
PURPOSE OF THE ROLE
To work in a junior role within the Customer Service Department, following a training programme that involves learning about the company’s products and processes from a commercial perspective.
MAIN DUTIES
The main duties that would be undertaken within Customer Service would initially be:
- Processing customer orders through the company ERP system.
- Maintenance of records and data on company computer systems and within manual filing systems following company guidelines.
- Liaising with others both within the department and in other departments to ensure that any customer related issues are satisfactorily resolved.
- To work under the supervision and guidance of the Senior Customer Services Executive, who will monitor and review standards on a regular basis.
TRAINING
The training will involve undertaking certain specific tasks within the Customer Service Department that are defined below, whilst a training programme that involves others from within the department and also other departments will be pursued.
Training would be “on the job” within Customer Service, with secondment to other departments to be organised with the relevant Departmental heads. The training will specifically include the following, as these are essentials for everyone working within Customer Service:
- Good working knowledge of all manual equipment, including basic fault finding.
- Good working knowledge of common applications for which equipment can be used, including making blast media recommendations.
It is expected that the training will last for a minimum of 12 months, the intention being that the Trainee becomes proficient and knowledgeable regarding company processes and procedures. This would allow the Trainee to move on into a revised role that expanded the range of duties and responsibilities within the Customer Service Department.
KNOWLEDGE AND SKILLS REQUIRED
- Good verbal and written communication skills plus the ability to deal with difficult situations and people.
- Good commercial judgement.
- Ability to use all relevant company computer software efficiently.
- Interest in engineering applications, but full training will be given.
- Would suit school leaver or someone looking to start a career in Customer Service/Engineering.
This is a permanent position, subject to a 3 month trial period.
Hours: 37.5 hour week
Monday to Thursday - 8.30 am to 5.00 pm
Friday - 8.30 am to 2.30 pm
with a half hour lunch break each day
Please forward your CV to: careers@guyson.co.uk stating Job Ref S068
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